Your questions answered

We understand you might have questions about renting totes for your next project or move. Below are some of the most common inquiries we receive, designed to help you understand our service better and make your experience as smooth as possible.

Frequently asked questions

At Rent-A-Tote, we're dedicated to providing a simple, reliable, and sustainable solution for your storage and moving needs. Our approach focuses on convenience, quality, and environmental responsibility, ensuring you have the best experience possible without the hassle of purchasing and storing your own containers.

Are there any specific concerns or hesitations customers often have before renting from you?
Many customers initially wonder, “Why shouldn’t I just buy my own totes instead of renting?” Most people don’t realize how many totes they actually need until they start packing. Buying 20–40 heavy-duty totes costs hundreds of dollars, and after the move, they take up a ton of space. Renting lets you use exactly what you need, for the time you need, without the long-term cost or storage headache.

Are your totes really different from the ones I can buy at the store?
Yes, absolutely. Our totes are commercial-grade, consistent in size, and designed to stack safely without tipping. Store-bought totes vary in shape, lid strength, and durability—which makes stacking unstable and moving frustrating. With Rent-A-Tote, every tote is uniform, sturdy, and built for real moving.

Is renting really cheaper than buying?

Absolutely. A single Heavy Duty 27‑gal tote costs $12–$15 in stores. A typical move needs 20–40 totes, which means buying them costs $240–$600. Our rental packages cost a fraction of that — and include delivery, pickup, and no storage burden.

What if a tote gets damaged or breaks?

If a tote is damaged during your rental period, we simply charge a small replacement fee.

  • Full tote replacement: $20

  • Broken or damaged lid only: $10

This keeps our inventory clean, safe, and reliable for every customer while keeping costs fair and transparent.

What's the one thing you really want people to understand about how easy or helpful your service is?
Rent-A-Tote makes packing easier because you don’t have to buy anything, store anything, or deal with the mess. We bring the totes to you, you pack, you move, and we pick them up when you’re done. It’s the simplest part of your entire move. We remove stress, not add to it.

How does renting totes benefit the environment?
Renting our durable, reusable totes significantly reduces plastic waste compared to single-use cardboard boxes or disposable plastic containers. By choosing Rent-A-Tote, you contribute to a more sustainable future by minimizing landfill waste and conserving resources.

Do you offer different tote sizes?

No — all of our totes are 27‑gallon HDX‑style containers. Using one uniform size ensures they stack safely, store neatly, and move efficiently. Mixed sizes create unstable stacks and make packing harder, so we keep it simple with one strong, reliable size for every customer. 

How do I get the totes, and what about returns?

We offer convenient delivery directly to your location in Rensselaer, Indiana, and surrounding areas. When you're finished, we'll arrange for a simple pickup, so you don't have to worry about transporting them back or storing them. Visit our home page or contact us at 720.982.4027 for details.

Is there a deposit fee and how does it work?

Yes. We require a fully refundable deposit that covers the value of the totes you’re renting. This ensures the totes are returned clean, undamaged, and on time. When all totes and lids are picked up in good condition, your deposit is refunded in full. If any totes or lids are missing or damaged, the replacement cost is deducted from the deposit. 

Ready to simplify your move?

Experience the convenience and sustainability of Rent-A-Tote. Say goodbye to the hassle of buying, storing, and disposing of containers. Let us handle the totes so you can focus on what matters most. Get a personalized quote or book your tote rental today!